What it is
Employee self-service lets people view their own payslips, leave balances and attendance and request leave, expenses or changes to their details without going through HR.
Why it helps HR
A large share of HR time goes to answering the same questions: where is my payslip, how many days do I have left. When the answer is one click away, those requests disappear.
Why it helps employees
People like knowing where they stand. Transparency about balances and pay lowers the number of disputes and builds trust.
Keep control
Self-service should not mean uncontrolled editing. Changes to sensitive details are better handled as requests that HR approves, with a history of what changed.
Make it reachable
Many employees will use a phone. An installable web app avoids the need for a separate app on every device.